I am locked out of my account, how do I reset my password?

Modified on Fri, 27 Jan 2023 at 12:40 PM

You can reset you password using a phone number or email that has been confirmed on your SecureSave account. You will need to have access to the phone number or email account to reset your password.

  1. Go to https://securesave.app/
  2. Click on the Forgot Password? Reset Password link
  3. Enter your email address and click on the Request Password Reset button
  4. Check your email inbox for an email with subject “Reset your password for SecureSave” and follow the instructions outlined in that email; you will be prompted to choose a new password which meets all the following criteria:
    • 8 or more characters
    • At least one uppercase letter
    • At least one number
    • At least one non-alphanumeric character (e.g. !@#$%&)

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article