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Help Center

Employee FAQ

Employee FAQ

Getting Started

How do I sign up?

What is a match?

What is a signup bonus?

Is there a minimum or maximum amount I need to keep in my account?

How do I link my bank account using instant verification?

How do I link my bank account using manual verification?

Can I link more than one bank account?

How do I change my savings per paycheck?

Can I pause or change my savings per paycheck?

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Emergency Savings

How do I get money from my account?

Can I pay bills from my account?

What can my emergency savings be used for?

Do I have to wait before I can use my emergency savings?

Can I add money to my account?

Can I take a loan from my account?

Are there any penalties to get my money?

Are there any fees to get my money?

How long does it take to get money from my SecureSave account?

Will I keep my SecureSave account and emergency savings if I leave my employer?

Can I send money to friends or family?

Can I invest my money in stocks or other securities?

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Account Maintenance

What are the deposit and transaction limits?

How do I close or cancel my account?

I know my password but how do I change it?

I am locked out of my account, how do I reset my password?

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