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      1. Help Center
      2. Employee FAQ
      • About SecureSave
      • Employee FAQ
        • Getting Started
        • Emergency Savings
        • Account Maintenance
        • Contact Us
      • Employer FAQ
        • Getting Started
        • Contact Us

      Employee FAQ

      Getting Started

      • How do I sign up?
      • What is a match?
      • What is a signup bonus?
      • Is there a minimum or maximum amount I need to keep in my account?
      • How do I link my bank account using instant verification?
      • How do I link my bank account using manual verification?
      • Can I link more than one bank account?
      • How do I change my savings per paycheck?
      • Can I pause or change my savings per paycheck?
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      Emergency Savings

      • How do I get money from my account?
      • Can I pay bills from my account?
      • What can my emergency savings be used for?
      • Do I have to wait before I can use my emergency savings?
      • Can I add money to my account?
      • Can I take a loan from my account?
      • Are there any penalties to get my money?
      • Are there any fees to get my money?
      • How long does it take to get money from my SecureSave account?
      • Will I keep my SecureSave account and emergency savings if I leave my employer?
      • Can I send money to friends or family?
      • Can I invest my money in stocks or other securities?
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      Account Maintenance

      • What are the deposit and transaction limits?
      • How do I close or cancel my account?
      • I know my password but how do I change it?
      • I am locked out of my account, how do I reset my password?

      Contact Us

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